Privacy policy
Introduction
Welcome to seaclouduy! We understand the importance of your personal information and are committed to protecting your privacy. This Privacy Policy aims to clearly explain how we collect, use, store, and protect your information when you visit [Your Website URL] (hereinafter referred to as the "Site") and use the services provided by seaclouduy. Please take a moment to read and understand this policy before using our services.
1. Information We Collect
To provide you with quality services, we may collect the following categories of information:
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Information You Provide Directly:
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Identity and Contact Information: When you create an account, place an order, or contact us, you may provide your name, email address, phone number, shipping address, etc.
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Transaction Information: To complete purchases, we collect order-related details, such as items purchased and payment information (please note that we do not store full payment card details ourselves; payments are processed by third-party processors like PayPal and Stripe).
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Account Information: This includes your username, password, and preferences set within your account.
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Information Collected Automatically:
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Device and Log Information: When you visit our Site, we automatically receive and record information from your browser, such as your IP address, device type, browser type and language, operating system, access date and time, and the pages you view on our site.
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Cookies and Similar Technologies: We use Cookies, pixel tags, and similar technologies to recognize your browser, remember your preferences, understand how you use our site, and evaluate the effectiveness of marketing campaigns. You can manage Cookies through your browser settings, but disabling them may affect some site features.
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2. How We Use Your Information
We use the collected information only for the following specified purposes:
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Fulfilling Contracts: Processing your orders, completing payments, shipping your items, and providing customer support.
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Improving Services: Continuously optimizing our website, products, and services based on analysis of user behavior.
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Communicating With You:
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Sending you important transaction-related notices (e.g., order confirmations, shipping updates).
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Responding to your inquiries and requests.
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Sending marketing communications about new products or promotions, if you have given your consent. You can opt-out at any time using the unsubscribe link in our emails or by contacting us.
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Security and Compliance: For fraud detection, security protection, and to comply with applicable laws and regulations.
3. How We Share Your Information
We solemnly commit to not selling your personal information. We only share information with third parties in the following necessary circumstances:
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Service Providers: With companies that provide services to us, such as logistics and delivery companies, payment processors, data analytics services, and cloud storage providers. These third parties can only process information according to our instructions to perform their services.
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Legal Requirements: When required to comply with legal obligations, respond to lawful requests from government or judicial authorities, or when disclosure is necessary to protect the rights, property, or safety of seaclouduy, our users, or the public.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. International Data Transfers
Our services are aimed at global users. Therefore, your information may be transferred to and processed in jurisdictions outside your country of residence. We will ensure that appropriate safeguards, compliant with applicable laws, are in place to protect your information during such transfers.
5. Your Rights
Depending on the laws of your jurisdiction, you may have some or all of the following rights regarding your personal information:
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Access and Correction: The right to access the personal information we hold about you and to request correction of inaccurate information.
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Deletion: The right to request the deletion of your personal information under certain circumstances.
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Restriction of Processing: The right to request that we restrict how we use your information.
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Data Portability: The right to receive the information you provided to us in a structured, commonly used format.
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Objection to Marketing: You always have the right to object to direct marketing communications.
To exercise any of these rights, please contact us at seaclouduys@gmail.com.
6. Information Security
We implement administrative, technical, and physical security measures aligned with industry standards to protect your information from unauthorized access, disclosure, alteration, or destruction. Please be aware, however, that no method of transmission over the Internet or electronic storage is 100% secure.
7. Children's Privacy
Our services are not directed at individuals under the age of 13 (or the higher age specified by the laws of your country/region). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this Site and update the effective date at the top. We encourage you to review it periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions, comments, or complaints regarding this Privacy Policy or the handling of your personal information, please feel free to contact us using the details below:
Email: seaclouduys@gmail.com
We are committed to addressing and resolving your concerns promptly.